Privacy Policy
Last updated: February 2026
This Privacy Policy explains how Thunder Store (operated by EXPRESS WEB STUDIO LIMITED, NZBN 9429041267462) collects, uses, stores, and protects your personal information when you use our website or purchase from us.
We are committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020.
Information we collect
We may collect the following personal information:
Your name
Contact details (such as email address and phone number)
Billing and shipping address
Order and payment-related information
Communications you send to us (such as emails or contact form enquiries)
We only collect personal information that is reasonably necessary to operate our business and provide our services.
How we use your information
We collect and use your personal information to:
Process and fulfil orders
Arrange shipping and delivery
Communicate with you about your order or enquiry
Provide customer support
Maintain internal records
Improve our products, services, and website
Where you have opted in, we may also send occasional service updates or promotional emails. You can opt out of marketing communications at any time.
Sharing your information
We do not sell, rent, or trade your personal information.
We may share your information with trusted third-party service providers only where necessary to operate our business, such as:
Payment processors
Courier and delivery companies
Ecommerce and website service providers
These third parties are only given the information required to perform their services and are expected to handle it securely.
We may also disclose personal information if required to do so by law.
Security
We are committed to ensuring your personal information is secure. We use reasonable physical, electronic, and administrative safeguards to protect the information we collect online from unauthorised access, misuse, or disclosure.
Cookies
Our website uses cookies to improve your browsing experience and help us understand how the site is used.
Cookies are small files placed on your device that help analyse web traffic and allow websites to respond to you as an individual. Cookies do not give us access to your computer or personal information beyond what you choose to share.
You can choose to accept or decline cookies through your browser settings. Disabling cookies may affect some website functionality.
Links to other websites
Our website may contain links to third-party websites. Once you leave our site, we do not have control over those websites and are not responsible for their privacy practices. We recommend reviewing the privacy policies of any external sites you visit.
Accessing and correcting your information
You have the right to request access to, or correction of, any personal information we hold about you under the New Zealand Privacy Act 2020.
If you believe any information we hold is incorrect or incomplete, please contact us and we will promptly update it where appropriate.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
Contact us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Email: [email protected]